Terms of Service
Last updated: November 6, 2025
Welcome to Elite Safetywear (“we”, “us”, “our”). These Terms of Service (“Terms”) govern your use of our website https://www.elitesafetywear.co.uk/ and any purchases made through it. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
1. About Us
We are an online shop specialising in safety and workwear apparel.
Company name: Elite Safetywear
Location: 5 Blacklands Drive, Hayes, Middlesex, United Kingdom UB4 8EU
Warehouse: All orders are dispatched from our UK-based warehouse.
Email: info@elitesafetywear.co.uk
Phone: +44 7814407899
We have been proudly serving customers for over two years, offering quality products and outstanding customer service. Your satisfaction is our top priority.
2. Eligibility
By using our website, you confirm that you:
Are at least 18 years old; or
Have permission from a parent or guardian if you are under 18.
You must also ensure that any information you provide is accurate and up to date.
3. Products and Availability
All products listed on our website are subject to availability. We strive to ensure all descriptions, images, and prices are accurate; however, errors may occur. If we discover an error in your order, we will notify you as soon as possible and give you the option to reconfirm or cancel your order.
We reserve the right to modify or discontinue any product at any time without notice.
4. Orders and Payments
When you place an order with us, you will receive an email confirmation acknowledging your order. This does not mean your order has been accepted. Acceptance occurs once your payment has been processed and your order dispatched.
We accept payments via PayPal, Google Pay, credit or debit cards. All prices are listed in GBP (£) and include applicable UK taxes.
5. Shipping and Delivery
All products are dispatched from our UK warehouse.
Delivery times may vary based on your location and selected shipping method. We aim to dispatch orders within 1 to 2 business days.
You will receive a confirmation email with tracking details once your order has been shipped.
6. Returns & Refunds
We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it within 30 days of delivery for a refund or exchange, provided that:
The items are unused, unworn, and in their original packaging.
Proof of purchase is provided.
To initiate a return, please contact us at info@elitesafetywear.co.uk.
Refunds will be processed using your original payment method.
7. Customer Satisfaction Guarantee
Your satisfaction is our number one priority. If you experience any issues with your purchase, please contact our customer service team and we will do our best to resolve it promptly.
8. Intellectual Property
All content on our website, including text, images, logos, and product descriptions, is the property of [Your Company Name] and protected by copyright and trademark laws. You may not reproduce, distribute, or use our materials without written permission.
9. Limitation of Liability
To the fullest extent permitted by law, A1Safety shall not be liable for any indirect, incidental, or consequential damages arising out of your use of our website or products.
This does not affect your statutory rights as a consumer under UK law.
10. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
11. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with the updated date. By continuing to use our website after any changes, you accept the revised Terms.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Us
If you have any questions about these Terms of our services, please contact us:
📧 Email: info@elitesafetywear.co.uk
📞 Phone: +44 7814407899
📍 Address: 5 Blacklands Drive, Hayes, Middlesex, United Kingdom UB4 8EU